Returns & Exchanges

At Locs of Love LLC, we strive to ensure your journey to beautiful hair is seamless; however, if you are not completely satisfied, we offer returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all safety seals remain intact to qualify for a refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.