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Returns & Exchanges

At Locs of Love LLC, we strive to ensure your journey to beautiful hair is seamless; however, if you are not completely satisfied, we offer returns on unopened and unused products within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Email our support team with your order number and the reason for your return to receive a Return Authorization number.

  • 2.
    Prepare Your Package

    Securely pack the unused items in their original packaging, ensuring all safety seals remain intact to qualify for a refund.

  • 3.
    Ship the Items

    Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.